The large files that are required to be downloaded to install the CADSTAR Express (52Mb) & CADSTAR Design Viewer (27Mb) software can result in difficulties during the downloading and installation process.
Corrupt download?
Once you have downloaded the software and come to install it you see an error message stating the software may be corrupt you will need to clear your Internet Cache before attempting to download again. If you do not clear your cache and choose to download again, it will result in the same error.
Note: The software on our servers is not corrupt. This error is caused by a loss in your internet connection during download which results in an incomplete download.
How to clear your Internet Cache
Password required to complete installation
During the installation of the software you will be asked to input a password. The password you require will be sent to the email address you supplied on the registration form and will come from 'sales@quantumeds.co.uk'
(please do not reply to this address - all queries should be sent to support@quantumeds.co.uk)
Choice of Installation: Select 'Complete' unless you only require limited functionality
Running CADSTAR Express
Once the installation is complete, Windows will add 'CADSTAR Express' to your 'Programs' listing in your 'Start Menu'
Select DESIGN EDITOR to run CADSTAR.
The other shortcuts that appear in the group are:
Removing Previous CADSTAR Express Installations
Users who have an earlier installation of CADSTAR Express should remove it from their hard drive before installing the new version in order to avoid file conflicts.
However, should you wish to maintain an older version of CADSTAR Express or have other CADSTAR 6.0 software installed, you should be aware that the CADSTAR Express software will be installed in the same Windows REGISTRY-KEY as the CADSTAR 6.0 software.
It is therefore recommended to create a backup file from your REGISTRY settings before installing CADSTAR Express by Exporting a Registry File (Selected Branch) of the - HKEY_CURRENT_USER\Software\Zuken
You can read the original settings of CADSTAR 6.0 by double click on the exported registry file.
Upon starting CADSTAR Express first check the 'File locations' in 'Tools Options' for library, templates, colours etc. to make sure all settings are pointing to the CADSTAR Express files you have just installed - otherwise the software will not function correctly and you will receive error messages.
For example:
Libraries -> ..\Program Files\Zuken\CADSTARExpress\Library\
Template Files -> ..\Program Files\Zuken\CADSTARExpress\Templates\
Macros -> ..\Program Files\Zuken\CADSTARExpress\Macros\
Colour Files -> ..\Program Files\Zuken\CADSTARExpress\Colours\
Selection Files -> ..\Program Files\Zuken\CADSTARExpress\Selections\
User Files -> ..\Program Files\Zuken\CADSTARExpress\User\
Manufacturing Output -> ..\Program Files\Zuken\CADSTARExpress\Output\
Output Report Files -> ..\Program Files\Zuken\CADSTARExpress\Reports\
Simulation Libraries -> ..\Program Files\Zuken\CADSTARExpress\
Contact Information
If you continue to experience problems downloading, please contact us at support@quantumeds.co.uk